Zales Jewelers - Bay Park Square, Green Bay WI

Zales Jewelers, located at 631 Bay Park Square Mall, Suite 628, Green Bay, WI 54304-5101, offers a wide array of jewelry services specializing in engagement ring creation. Customers can expect a comprehensive selection of engagement rings, wedding bands, and custom jewelry tailored to individual preferences. The store is noted for excellent customer service, with staff members often recognized for their helpfulness and commitment to ensuring clients find the perfect piece. Engagement rings can be designed with the assistance of knowledgeable consultants who can guide you through the various styles available.

Zales also provides jewelry repair services, cleaning and inspection, and offers options for trade-ins and upgrades on diamond jewelry. Customers have appreciated the convenience of ordering online for in-store pickup or same-day delivery.

Store operating hours are as follows:

| Day | Hours |
|-----------|-------------------------|
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |

Customer Reviews Sentiment: Overall sentiment from online customer reviews indicates a mixed atmosphere, with approximately 55% positive, 25% neutral, and 20% negative feedback reported from a total of 67 reviews.

Best Review: One customer, Amber Raebe, praised the staff for their wonderful customer service and willingness to showcase a variety of engagement rings.

Worst Review: Conversely, a customer named Melissa Arts expressed significant dissatisfaction, stating the establishment should be shut down due to the poor service they received.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.