Diamonds Direct Cleveland Beachwood OH

Diamonds Direct, located at 2101 Richmond Rd, Beachwood, OH 44122, is renowned for its exceptional engagement ring creation service and extensive selection of fine jewelry. With a solid reputation backed by a substantial total of 700 reviews, customers frequently praise the knowledgeable staff, particularly individuals like Amy Bartkowski and Don Waddell, for their personalized service and commitment to ensuring a memorable shopping experience. Customers appreciate the atmosphere of the store, which is described as warm and welcoming, free from the pressure often found in other jewelry shopping environments.

Positive reviews highlight the staff's expertise, patience, and attentiveness while guiding customers through selecting the perfect ring. Many mention successful customizations and unique designs created to fit individual visions and budgets. The range of diamonds and options available adds to the store's appeal, making it a top choice for engagement rings in Cuyahoga County.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 90%
Neutral sentiment: 8%
Negative sentiment: 2%

Best Review:
Darlene noted the stunning diamonds at Diamonds Direct, emphasizing their quality and uniqueness compared to other jewelers. She particularly praised Amy's exceptional knowledge and creativity in designing unique ring options that met her specifications.

Worst Review:
In a less favorable review, a customer expressed disappointment over the store's selection of CZ rings and the rush they felt during their visit, mentioning that they were looking for something more personalized and unique, ultimately leaving unsatisfied.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| **Operating Hours** |
|---------------------|
| Monday: 10:00 AM - 7:00 PM |
| Tuesday: 10:00 AM - 7:00 PM |
| Wednesday: 10:00 AM - 7:00 PM |
| Thursday: 10:00 AM - 7:00 PM |
| Friday: 10:00 AM - 7:00 PM |
| Saturday: 10:00 AM - 6:00 PM |
| Sunday: Closed |

Staff members highlighted include Amy Bartkowski and Don Waddell.