Zales Jewelers - Beachwood Place Beachwood OH

Zales Jewelers in Beachwood, Ohio, located at 26300 Cedar Road, Ste. 2040, offers a range of services tailored for customers seeking engagement rings. This jewelry store provides in-store ordering, custom jewelry creation, repair services, and cleaning and inspection to ensure your precious items retain their shine. Known as America's diamond store since 1924, Zales prides itself on exceptional quality and pricing for over 90 years.

Operating in Cuyahoga County, this location is open today until 8:00 PM. Customers can reach the store by calling (216) 910-9046.

Customer reviews reveal a mixed sentiment surrounding the store's services.

Overall Sentiment from Online Customer Reviews:
- Positive: 55%
- Neutral: 15%
- Negative: 30%

Many customers express satisfaction with the knowledgeable and friendly staff, emphasizing positive interactions during their engagement ring selections. However, others have reported frustrating experiences with customer service and difficulties during peak shopping times.

Best Review:
A customer highlighted the excellent service they received, particularly praising a staff member for being helpful and knowledgeable while selecting the perfect engagement ring.

Worst Review:
Another customer recounted a disappointing experience, mentioning rude staff and long wait times during a busy holiday period, leading them to leave the store without assistance.

Opening Hours:
- Thursday: 11:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 8:00 PM
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM

Staff mentioned: No specific staff members were noted in the reviews.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.