Kimberly DiFrango, located at 14 S Paint St, Chillicothe, OH, is a standout destination for anyone looking to create custom engagement rings and other fine jewelry. With a rich history in the jewelry business since 1986 and establishing her own shop in 2005, Kimberly brings deep expertise as a gemologist and appraiser to the table. The welcoming atmosphere makes it easy for customers to share their design ideas, where Kimberly's passion for crafting unique pieces shines through. She schedules all consultations by appointment, ensuring personalized service with a confidential touch.

Clients rave about the quality and care put into the work, highlighting the satisfaction of working with someone so knowledgeable and enthusiastic about their craft. While the vast majority of the reviews reflect a high level of satisfaction, there's an acknowledgment of occasional delays in service or communication.

Customer Sentiment: Approximately 85% of customers express high levels of satisfaction, while 10% have neutral feelings, and 5% report issues.

Opening Hours:

Monday to Friday: By appointment only
Saturday: By appointment only
Sunday: Closed

Best Review: Bobbie mentioned that Kimberly’s professionalism and dedication to detail truly made the experience memorable and seamless from start to finish.

Worst Review: Carol felt that her experience was less than ideal due to a lack of responsiveness regarding her custom order, which left her feeling a bit frustrated.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.