Diyaljee's Jewelers, located in Altamonte Mall at 451 E Altamonte Dr, Altamonte Springs, FL 32701, is a notable destination for those seeking quality jewelry services, particularly engagement ring creation. The store specializes in various services, including custom jewelry design, ring resizing, and watch repairs. Customers frequently commend the attentive staff for their friendly service, with mentions of Miguel, a skilled watch technician, and Fabiola, the general manager, contributing to the overall positive experience at the establishment.
With a total of 490 reviews analyzed, the customer sentiment is varied.
Overall Sentiment from Online Customer Reviews:
- Positive: 55%
- Neutral: 30%
- Negative: 15%
Positive reviews highlight the quick and professional service, with customers appreciating the precise work done on repairs and the ability to create beautiful custom pieces. However, there are several negative reviews where customers expressed dissatisfaction with the quality of repairs and customer service, with some stating their items were not returned in a satisfactory condition.
Best Review:
Thomas praised the efficient service in creating custom bracelets from an old necklace in under an hour, expressing satisfaction with the store's friendly and helpful staff.
Worst Review:
Matthew criticized the store for improperly reassembling his watch, leading to damage from moisture, and noted the lack of accountability from the staff regarding the mishap.
Operating Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 11:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
Staff members mentioned:
- Miguel (Watch Technician)
- Fabiola (General Manager)
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.