Kay Jewelers in Altamonte Springs, located at 451 E Altamonte Dr, provides a wide range of jewelry services, with a particular emphasis on engagement ring creation. Customers can expect attentive service from knowledgeable staff, including exceptional employees like Mildred and Davin, who are frequently mentioned for their professionalism and dedication. The store offers custom orders, diamond upgrades, jewelry maintenance and repair, and appraisals.

Operating in Seminole County, Kay Jewelers maintains convenient hours for customer shopping:

| Day | Hours |
|-----------|--------------------|
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |

Overall Sentiment from Online Customer Reviews:
The store has a mixed reputation among customers. The sentiment breakdown shows approximately 45% positive, 30% neutral, and 25% negative reviews from over 234 total reviews surveyed.

Best Review:
A customer noted the excellent service provided by Mildred and Davin, expressing appreciation for their thorough assistance in choosing the perfect engagement ring.

Worst Review:
One dissatisfied customer shared a negative experience involving rude treatment and poor communication regarding a ring resizing issue, highlighting a lack of resolution by the management team.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.