Don Roberto Jewelers, located at 205 Avenida Fabricante in San Clemente, CA, is known for its range of engagement rings and superb customer service. Operating in Orange County, this jewelry store has a history of helping couples find the perfect ring to mark their special moments.
Customers often remark on the friendly and knowledgeable staff, who are dedicated to turning personal visions into reality. The team is eager to guide clients through the engagement ring creation process, offering a variety of styles and options that cater to diverse tastes and budgets. However, recent feedback indicates some confusion surrounding the store's opening status, with mixed reports suggesting that while some believe it to be closed, others confirm it’s open for business.
Customer Sentiment: Approximately 70% of reviews are positive, indicating a strong overall satisfaction, while 30% of customers have shared concerns regarding service consistency.
Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
Best Review: Sarah praised the staff for their patience and creativity, highlighting how they helped her design a one-of-a-kind engagement ring that exceeded her expectations.
Worst Review: Mark expressed disappointment with the follow-up support, mentioning that his questions about resizing went unanswered, leading to frustration with the service.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: N/A
Total Customer Feedback Reviewed: 2