Paradise Jewelers, located at 166 Avenida Del Mar, San Clemente, CA, is a well-regarded jeweler in Orange County known for its excellent engagement ring creation services. The store has received a total of 190 reviews, highlighting its commitment to customer satisfaction and quality craftsmanship. The owner, Rick, along with his team, provides personalized assistance to customers looking to design custom wedding rings or modify existing pieces.
The jeweler also offers a range of services including jewelry repair, buying estate pieces, and providing appraisals, ensuring that all customer needs are accommodated. Many reviews praise the friendly and knowledgeable staff, with customers appreciating the time taken to discuss designs and options.
While the majority of feedback highlights satisfied customers and beautiful creations, there are instances of customers expressing dissatisfaction, chiefly related to communication issues and pricing discrepancies. Despite a few negative experiences, the overall reputation remains strong, with many affirming their intent to return for future purchases.
Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 12%
Negative: 10%
**Operating Hours:**
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed
- Monday: Closed
**Staff Members:**
- Rick (Owner)
Best Review:
A customer highlighted the exceptional service provided by Rick, who assisted in designing a beautiful custom wedding set using existing diamonds, calling the result stunning.
Worst Review:
Another client described an unpleasant interaction with Rick, citing that after questioning the price of a custom piece, he was met with anger and told never to return, resulting in a negative experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.