Jewelry Forever, located at 161 Avenida Del Mar, San Clemente, CA 92672, is a notable jewelry store specializing in custom engagement ring creation and various jewelry repair services. The store is recognized for its personalized customer service, led by the knowledgeable staff and owner, Mo, who has garnered a reputation for crafting beautiful, bespoke engagement rings. Customers appreciate the honesty and integrity in pricing and service, which is evident in the store's approach to repairs and custom designs.
Over 27 reviews have been gathered from various platforms, reflecting diverse customer experiences.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 15%
- Negative: 15%
Positive reviews frequently highlight Mo's expertise, excellent craftsmanship, and fair pricing. Customers note that Mo goes above and beyond to ensure satisfaction, particularly with watch repairs and other jewelry services.
Conversely, negative reviews mention unsatisfactory experiences with customer service, particularly concerning jewelry repairs not meeting expectations. Some customers expressed frustration over miscommunication or dissatisfaction with the work performed.
Best Review:
Meredith praised the owner’s attention to detail and fair prices, leading to high satisfaction with repairs and custom creations.
Worst Review:
Mark shared a negative experience regarding perceived rudeness during a jewelry consultation, suggesting better service could be found elsewhere.
Opening Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff Members:
- Mo
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 27
Store Phone Number: 9493616929