Ed's Tick Tock Jewelers, located at 124 W 6th St, Hanford, CA 93230, is a reputable jewelry store with over 65 years of experience, renowned for its commitment to quality and customer service in Kings County. The shop specializes in crafting exquisite engagement rings, offering custom fabrication and various jewelry repair services. Customers appreciate the skilled craftsmanship and honesty displayed by the staff, particularly Ed, the jeweler known for his dedication to excellence and customer satisfaction.
Reviews reflect a generally positive atmosphere with a rating of 4.4 from 16 Google reviews, indicating a strong reputation in the community. Positive sentiments focus on the exceptional service, reasonable pricing, and the integrity shown by the staff, with many highlighting the personalized attention received. However, there are negative experiences noted, particularly concerning perceived rudeness and delays in service.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
**Hours of Operation:**
- Monday: 10:00 AM - 4:00 PM
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Friday: Closed
- Saturday: Closed
- Sunday: Closed
**Staff Members:**
- Ed
**Best Review:**
Cianne praised Ed for his exceptional customer service while replacing batteries in her old pocket watch, highlighting his honesty and willingness to accommodate her needs, which made her a loyal customer.
**Worst Review:**
Mike shared his frustration about a long wait time for battery replacements, describing the staff as unkind and indicating he would not return due to the negative experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 21
Store Phone Number: 5595820676