Hanford Jewelry & Loan is a well-regarded jewelry store located at 101 W 7th St, Hanford, CA 93230. This family-owned business, operating since 1961, specializes in creating stunning engagement rings and offers a range of jewelry services, including collateral loans and purchasing unwanted or broken gold. Customers can expect a variety of both new and used jewelry available for sale, catering to various styles and budgets.
The store has received 13 reviews, with the majority indicating a positive sentiment. Customers appreciate the helpful and friendly service from staff members. Several reviews highlight the beautiful selection of jewelry and the accommodating nature of the staff, which has garnered an overall positive sentiment score of 85%. However, a few negative comments point to experiences of feeling rushed or ignored at times, leading to a 10% negative sentiment response.
Operating hours are as follows:
| Day | Hours |
|----------|---------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 4:00 PM |
| Wednesday| 10:00 AM - 4:00 PM |
| Thursday | 10:00 AM - 4:00 PM |
| Friday | 10:00 AM - 4:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Staff names are mentioned in customer experiences, with highlights for Dubby and Floyd, who are noted for their excellent customer service.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 5%
- Negative: 10%
Best Review: A customer named Linda commended the jewelry store for its large showroom filled with beautiful pieces at great prices, emphasizing the welcoming nature of the staff.
Worst Review: Logan shared a disappointing encounter, stating that he felt dismissed by the staff when he came in to sell two rings, which resulted in a lack of engagement during his visit.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 13
Store Phone Number: 5595843633