Elite Jewelers in Woodbridge VA

Elite Jewelers is a distinguished jeweler located at 2700 Potomac Mills Cir, Unit 306, Woodbridge, VA 22192, serving Prince William County. Their expertise in crafting exquisite engagement rings is paired with exceptional customer service, making them a favored choice for couples looking to celebrate their love. The store operates from Monday to Thursday, 11:00 AM to 8:00 PM; Friday, 10:00 AM to 9:00 PM; Saturday, 10:00 AM to 9:00 PM; and Sunday, 11:00 AM to 6:00 PM. For inquiries, they can be reached at (703) 910-4943.

Customer service is a key highlight at Elite Jewelers, with numerous reviews praising the knowledgeable and attentive staff, including Ali and Sadhana, who assist clients throughout the selection and customization process. Their personalized service aims to make every customer feel valued, and many appreciate the ability to design their own engagement rings.

While most reviews are very positive, highlighting exceptional service and high-quality products, there are some criticisms regarding the handling of order specifics and occasional delays.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: A customer named Zuhal noted that Elite Jewelers provided wonderful service and helped create the exact engagement ring she envisioned, emphasizing the helpfulness and kindness of the staff.

Worst Review: Dustin expressed dissatisfaction, recounting an experience where the store failed to deliver his ring on time and shared sensitive financial information about his purchase with his fiancé, deeming the incident highly unprofessional.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|---------------------|
| Monday - Thursday: 11:00 AM - 8:00 PM |
| Friday: 10:00 AM - 9:00 PM |
| Saturday: 10:00 AM - 9:00 PM |
| Sunday: 11:00 AM - 6:00 PM |

Staff Mentioned: Ali, Sadhana