Reeds Jewelers, located at 2700 Potomac Mills Circle Suite #719, Woodbridge, VA 22192, is a reputable jewelry store known for its expertise in engagement ring creation and exceptional customer service. With a commitment to making every customer feel valued, the staff, including Chris and Mariam, offer personalized assistance throughout the ring-buying process. Their extensive range of services includes custom ring design, resizing, repair, and cleaning, ensuring a comprehensive experience for those looking to make important purchases.

Customers often praise the friendly atmosphere and the knowledgeable approach of the staff, who provide clear explanations regarding various options and warranties. Many reviews highlight the patience and attentiveness of the employees, contributing to a pleasant buying experience. However, a few reviews mention instances of inventory issues and mixed experiences with specific orders, indicating that there is room for improvement in product accuracy and service consistency.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%

Highlight Reviews:
Best Review: Tara noted the high level of professionalism and customer care at Reeds. She highlighted Chris's dedication to ensuring that her engagement ring was perfect, appreciating the personal attention given throughout the process.

Worst Review: A reviewer expressed frustration about receiving the wrong watch order, indicating dissatisfaction with the fulfillment process, although a response from management acknowledged the issue and showed a commitment to resolving it.

Opening Hours:
- Monday - Thursday: 11:00 AM - 8:00 PM
- Friday - Saturday: 11:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff Members Mentioned:
- Chris
- Mariam

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.