Jewelry By Designs, located at 2932 Prince William Pkwy, Woodbridge, VA 22192, serves the Northern Virginia area with a specialization in custom engagement ring creation and exceptional customer service. With a notable commitment to customer satisfaction, Jewelry By Designs combines artistry and craftsmanship in every piece, ensuring clients feel involved in the design process.

The store has garnered a total of 490 reviews. Customers consistently highlight the knowledgeable staff and their ability to assist in creating personalized jewelry, especially engagement rings. Positive feedback emphasizes the attentive service and friendly atmosphere, noting that staff go out of their way to accommodate customers. Many customers appreciate the seamless experience from design to purchase, particularly praising specific staff members for their expertise and patience.

However, some negative reviews mention experiences of inadequate communication and occasional pricing discrepancies, leading to frustration. A few reviewers felt undervalued, noting that customer service seemed to vary based on the associate.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Best Review:
Crystal commended the staff for their patience and creativity in redesigning her ring using family stones, resulting in a piece that truly resonated with her personal history.

Worst Review:
Chuck expressed his disappointment with the customer service after being passed between associates and encountering a series of miscommunications regarding a custom order, ultimately leading to a recommendation for a different jewelry shop.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Opening Hours |
|--------------------------|
| Monday – Friday: 10:00 AM – 6:00 PM |
| Saturday: 10:00 AM – 5:00 PM |
| Sunday: 11:00 AM – 4:00 PM |

Staff members mentioned include Ken, Joe, and Marilyn, showcasing a team dedicated to enhancing the customer experience at Jewelry By Designs.