Ellis Jewelers, located at 2927 Lakewood Village Dr, North Little Rock, AR 72116, has established a reputable presence in the jewelry industry since its inception in 1941. This family-operated jeweler specializes in engagement ring creation, offering personalized service that has earned it a loyal customer base over generations. Known for their expert craftsmanship, they provide a variety of services, including custom design and various repairs, ensuring that each piece of jewelry meets the specific needs of their clients.
The staff at Ellis Jewelers is often praised for their knowledge and friendly demeanor, creating a welcoming atmosphere for customers seeking assistance with engagement rings and other jewelry needs. The owner, Donald E., along with his family, is dedicated to upholding the high standards that have represented the store for decades.
Overall, reviews indicate a blend of positive and negative experiences among customers. Many reviews highlight the exceptional customer service and the expertise of the staff, while some have noted issues with timely communication and follow-up regarding repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
**Opening Hours:**
| Day | Hours |
|-----------|-----------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
**Staff Members:**
Donald E.
Best Review:
Marilyn praised the store as "the sweetest and nicest people" she's encountered, highlighting their caring approach and willingness to help with various jewelry needs.
Worst Review:
Nick expressed frustration over the lack of communication regarding his watch repair, stating that he felt ignored and disappointed with the service received.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
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