Zales Jewelers, located at 3929 McCain Blvd Ste. J 1, North Little Rock, AR 72116-8011, offers a range of services focusing on fine jewelry, including engagement ring creation. With a phone number of (501) 758-4265, this store provides options for in-store shopping, kerbside pickup, and delivery. It operates in Pulaski County.
The store engages in creating custom engagement rings and offers a variety of styles and services related to jewelry repair and maintenance. While it has become a well-established jeweler, customer experiences vary.
Overall Sentiment from Online Customer Reviews:
Based on the reviews analyzed from various platforms, the customer sentiment appears to be mixed. Positive reviews account for approximately 50%, while negative experiences also hold around the same share. The neutral sentiments among the reviews contribute approximately 10%.
Best Review:
Patrice highlighted the store's issues with the repair service, mentioning a specific employee who provided poor customer service. Despite the in-store experience, the review noted that other stores may offer better service for jewelry repairs.
Worst Review:
Fran appreciated the service received while shopping for earrings, citing a helpful salesperson who provided good advice on diamond care during their visit.
| Opening Hours |
|------------------|
| Monday: 10 AM - 8 PM |
| Tuesday: 10 AM - 8 PM |
| Wednesday: 10 AM - 8 PM |
| Thursday: 10 AM - 8 PM |
| Friday: 10 AM - 8 PM |
| Saturday: 10 AM - 8 PM |
| Sunday: Closed |
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 55%
Total Customer Feedback Reviewed: 2