Kay Jewelers, located at 3929 McCain Blvd, Ste. E05 B, North Little Rock, AR 72116-8011, is renowned for its comprehensive engagement ring creation services. The store’s knowledgeable staff, including standout associates like Angel, Cenita, and Paige, offer exceptional customer service, guiding clients through the process of selecting the perfect ring. With a focus on personalization and quality, Kay Jewelers specializes in creating unique engagement rings tailored to each customer's preferences.
Operating in Pulaski County, Kay Jewelers is open during the following hours:
| Day | Hours |
|------------|---------------------|
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
| Monday | 11:00 AM - 8:00 PM |
| Tuesday | 11:00 AM - 8:00 PM |
| Wednesday | 11:00 AM - 8:00 PM |
| Thursday | 11:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
The store boasts a total of 63 reviews.
Overall Sentiment from Online Customer Reviews:
The feedback from customers reflects a generally positive atmosphere towards Kay Jewelers, with approximately 75% positive sentiments, 20% neutral, and 5% negative sentiments. Customers consistently highlight the professionalism and helpfulness of the staff, particularly in engagement ring selections, while a few express dissatisfaction related to service delays.
Best Review:
Beresford commended the excellent service and fair pricing at the Kay Jewelers location in McCain Mall, particularly highlighting the knowledge and assistance from staff members.
Worst Review:
A review from Danyell criticized the customer service, emphasizing a negative experience regarding returns and perceived rudeness from the staff, which left a sour impression despite previous positive interactions.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 63