Elyria Jewelers and Repair, Elyria, OH

Elyria Jewelers & Repair, located at 705 Chestnut Commons Dr, Elyria, OH 44035, is a cherished jewelry destination in Lorain County. The owner, Bill Piorkowski, boasts over 26 years of experience in the jewelry field, leading a dedicated team that excels in customer service and craftsmanship. With a focus on engagement ring creation, they offer a wide range of services, including custom jewelry design, jewelry repair, appraisals, watch repair, and more.

With a total of 195 reviews, the store consistently receives high praise for its exceptional service and quality craftsmanship. Customers often highlight the expertise of Bill and his staff, noting their attentiveness and ability to bring personal visions to life in custom designs. Many reviews mention the welcoming atmosphere, which fosters long-term relationships with clients.

Overall Sentiment from Online Customer Reviews:
Positive: 92%
Neutral: 4%
Negative: 4%

Highlighted reviews reflect strong customer satisfaction, with many appreciating the skilled work done, particularly on engagement rings. Conversely, a few concerns revolve around specific experiences regarding pricing and service misunderstandings.

Best Review:
Susan expressed her delight in the great service and friendly environment, stating that the prices offered were unbeatable with quality work that exceeded expectations.

Worst Review:
William mentioned a disappointing experience when he attempted to sell a diamond ring, feeling undervalued as he was offered significantly less than its worth.

Operating Hours:
| Day | Hours |
|-----------|-------------------------|
| Monday | Closed |
| Tuesday | 9:30 AM - 7:00 PM |
| Wednesday | 9:30 AM - 5:00 PM |
| Thursday | 9:30 AM - 5:00 PM |
| Friday | 9:30 AM - 5:00 PM |
| Saturday | 9:30 AM - 3:30 PM |
| Sunday | Closed |

Staff Members:
- Bill Piorkowski (Owner/Jeweler)
- Matthew Piorkowski (Designer/Stone Setter)
- Pete Nixon (Jeweler/Sales)
- Gloria (Office Manager/Sales Consultant)
- Tamika (Sales Consultant)
- Toni Ries (Sales Consultant)
- Phillip Kwon (Gold Smith/Stone Setter)
- Casey Joba (Apprentice Bench Jeweler/Sales Consultant)
- Richard Bell (Sales Consultant)
- Lily Hettinga (Apprentice Bench Jeweler)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.