Zales Jewelers, located at 3343 Midway Mall, Elyria, OH 44035, offers a variety of services, focusing on the creation of engagement rings. With a phone contact number of (440) 324-5797, they provide customers with personalized assistance in choosing the perfect ring. Known for their extensive selection of high-quality diamonds and jewelry designs, they have built a reputation for excellent customer service in Lorain County.

The current atmosphere surrounding Zales Jewelers reflects a mix of sentiments from past customers. Overall, the reviews indicate a predominantly positive experience with the store's service and offerings, but some negative feedback has been noted as well.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

Positive feedback highlights the friendly and knowledgeable staff, who assist customers in finding the ideal engagement ring. However, a minority of reviews mention challenges with service wait times or inventory issues.

Best Review:
Dakota commended the staff for being friendly and helpful during their visit, emphasizing a positive shopping experience.

Worst Review:
A review noted a customer's disappointment regarding the perceived quality of service received, impacting their overall experience.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Operating Hours:**
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff members were not specified in the shared reviews.