Emerald Coast Jewelers and Loan, located at 14071 Emerald Coast Parkway #F, Destin, FL 32541, is a unique pawn shop and jewelry store serving the community of Okaloosa County. With a focus on engagement ring creation, the shop offers a diverse selection of beautifully crafted pieces designed to accommodate any style or budget. The owner, Dany Robertson, is recognized for his expertise as a Graduate Gemologist with over 40 years of experience in the industry, ensuring customers receive knowledgeable and professional service when selecting their special items.

Customers rave about the store’s exceptional selection of jewelry, including engagement rings, necklaces, and bracelets, as well as their additional offerings such as firearms, musical instruments, and collectibles. The staff is noted for their dedication and willingness to assist clients in finding the perfect piece or providing customization services. However, some negative comments highlight experiences with customer service, ranging from unhelpfulness to staff being perceived as rude.

Overall sentiment from online customer reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%

Reviews reflect a generally positive atmosphere with a few concerning experiences noted.

Best Review: Jessica Spear mentioned the excellent service and the team's ability to find hard-to-locate items, praising their craftsmanship in custom jewelry work.

Worst Review: Robert Karnicki expressed frustration over a particularly negative interaction with the staff, describing them as unhelpful and rude in his communication.

Operating Hours:
- Monday: 10 AM – 3 PM
- Tuesday: 10 AM – 5 PM
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 5 PM
- Friday: 10 AM – 5 PM
- Saturday: 10 AM – 3 PM
- Sunday: Closed

Staff Mentioned: Dany Robertson

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.