KM Jewelers, located at 12889 US Hwy 98 W, Miramar Beach, FL 32550, is a family-owned and operated jewelry store that specializes in creating custom engagement rings and providing high-quality jewelry repair services. With a dedication to exceptional craftsmanship and customer service, KM Jewelers has garnered a range of online reviews, showcasing their ability to cater to various jewelry needs, particularly for engagement rings.
The store operates in Walton County and provides personalized services that include custom ring design, resizing, and repairs. Customers have praised the knowledgeable staff, specifically the owner Monte, for his trustworthiness and skill in handling precious pieces. The store's atmosphere is described as welcoming, with staff taking care in hand-selecting their inventory to ensure quality.
However, there are mixed sentiments regarding their services. Several reviews express satisfaction with the quality of engagement ring creation and the efficiency of repair services. Others note ongoing issues with repairs and customer service experiences that left them feeling undervalued, suggesting room for improvement in handling customer concerns.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Opening Hours:
- Tuesday: 10 AM – 2 PM
- Wednesday: 10 AM – 2 PM
- Thursday: 10 AM – 2 PM
- Friday: 10 AM – 2 PM
- Saturday: 10 AM – 2 PM
- Sunday: Closed
- Monday: 10 AM – 2 PM
Staff:
Monte (Owner)
Best Review:
Diane praised KM Jewelers for its professionalism and responsiveness, highlighting Monte's expertise as a jeweler and calling it a trustworthy place for delicate repairs and fine jewelry.
Worst Review:
Helen shared her frustration over multiple repairs needed for her engagement and wedding rings, expressing disappointment in the owner's remarks about the durability of the products sold and the dismissive manner during her visit.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.