Emerald Lady Jewelry operates from 34940 Emerald Coast Pkwy #161, Destin, FL 32541, and can be reached at +1 850-424-3823. This locally owned jewelry store is renowned for its exceptional engagement ring creation services, featuring a wide selection from designers like Verragio, Demarco, and Gabriel. The store has garnered attention for its quality craftsmanship and personalized service, celebrating over 30 years in business in Okaloosa County.

Reviews reflect a predominantly positive sentiment surrounding the store's customer service and expertise, with many clients praising the attentive and knowledgeable owners, Priscilla and Bob, for their guidance throughout the ring selection and creation process. Overall, the store sports a rating of 4.8 based on 80 reviews.

Positive feedback often highlights outstanding service, particularly regarding custom engagement rings, with customers expressing their satisfaction with the selection and the overall experience. On the other hand, some customers have voiced concerns about pricing, labeling certain items as overpriced, and mentioning isolated incidents of customer service issues during peak times.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review:
A customer named Reese commended the store for exceptional customer service, noting how the staff kept her informed throughout the process of acquiring a sought-after piece of jewelry.

Worst Review:
Michelle mentioned a negative interaction when visiting the store, feeling that she did not receive a warm welcome despite being a previous customer and expressing dissatisfaction over a COVID-related policy.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|----------------------|
| Wednesday 10 AM - 5 PM |
| Thursday 10 AM - 5 PM |
| Friday 10 AM - 5 PM |
| Saturday 10 AM - 5 PM |
| Sunday Closed |
| Monday Closed |
| Tuesday Closed |

Staff mentioned: Priscilla, Bob