European Watch and Jewelry Service in Palmdale CA

European Watch and Jewelry Service, located at 39341 10th St W Unit B, Palmdale, CA 93551, is a respected jewelry store in Los Angeles County, specializing in engagement ring creation and a wide array of jewelry services. With a phone number of (661) 947-0960, the store prides itself on its custom jewelry selection and expert repair services, boasting over 42 years of experience in craftsmanship.

The jeweler offers services including watch and jewelry repair, resizing rings, resetting diamonds, and cleaning, as well as appraisals. The knowledgeable staff focuses on building relationships with customers, ensuring they leave satisfied with their purchases.

Reviews from 50 customers reflect a balance of positive and negative experiences. Many customers commend the store for its excellent customer service, attention to detail, and high-quality repairs. However, there are also notable complaints regarding service count and specific repair issues that have led to dissatisfaction among some customers.

Overall Sentiment from Online Customer Reviews:
Positive: 67%
Neutral: 20%
Negative: 13%

Best Review: A customer praised the helpful and skilled staff, noting the quick turnaround time for repairs and the fair pricing on various jewelry services, emphasizing the quality work done on her wedding rings.

Worst Review: A customer expressed frustration with the repair services, stating that their valuable emerald was damaged during a resizing, leading to a significant financial loss and a lack of accountability from the staff.

Operating Hours:
| Day | Hours |
|-------------|----------------------|
| Monday | 10:00 AM – 6:00 PM |
| Tuesday | 10:00 AM – 7:00 PM |
| Wednesday | 10:00 AM – 7:00 PM |
| Thursday | 10:00 AM – 7:00 PM |
| Friday | 10:00 AM – 7:00 PM |
| Saturday | 10:00 AM – 6:00 PM |
| Sunday | Closed |

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.