KAY Jewelers, located at 1233 W Rancho Vista Blvd. #313, Palmdale, CA 93551, operates within the Antelope Valley region of Los Angeles County. With a reputation for engagement ring creation and exceptional customer service, this jewelry store has garnered attention for its knowledgeable staff, including management by Akmal Baig and supportive associates like Jackie and Maggie.
The store specializes not only in creating engagement rings but also offers services such as ring resizing, cleaning, and jewelry maintenance. Customers have noted the welcoming atmosphere and expert guidance provided throughout the ring selection process, highlighting the commitment of the team to assist with both the emotional and technical aspects of choosing the perfect ring.
Operating hours for KAY Jewelers are:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
Overall Sentiment from Online Customer Reviews:
Based on the analysis of 158 reviews, the sentiment is predominantly positive. I found that approximately 75% of the reviews reflect positive experiences, 15% are neutral, and 10% are negative.
Best Review: Leticia highlighted the unmatched customer service and recommended KAY Jewelers for its attentive staff and exceptional service in engagement ring selection.
Worst Review: Jessica expressed dissatisfaction with KAY Jewelers, describing poor customer service and unprofessional behavior from the staff, ultimately leading her to take her business elsewhere.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 158
Store Phone Number: (661) 224-1016