For 90 years, Fairfield Center Jewelers has established itself as a premier destination for creating engagement rings in Fairfield, CT, and the surrounding county. Located at 1498 Post Rd, this family-owned jeweler prides itself on exceptional customer service and craftsmanship. Customers regularly praise the knowledgeable and friendly staff, including Bob Sussman and his team, for their dedication to helping clients design the perfect engagement ring.
The services offered at Fairfield Center Jewelers include custom jewelry design, jewelry repairs, appraisals, engraving, and watch battery replacements. Reviewers highlight their personalized approach, making the engagement ring selection process both enjoyable and stress-free.
Operating Hours:
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: 9:00 AM - 5:00 PM
- Sunday: Closed
Customer reviews sentiment:
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Highlight Reviews:
Best Review: A customer expressed high satisfaction with Fairfield Center Jewelers, noting the exceptional care and detailed attention provided by the staff during the engagement ring design process. The collaborative effort between the customer and Bob Sussman resulted in a stunning ring that exceeded expectations.
Worst Review: One reviewer reported a negative experience involving a watch repair, highlighting issues with service speed and communication. They felt dissatisfied with the handling of their watch, leading to a decision not to return to the store again.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned: Bob Sussman
Positivity Score: 90%
Total Customer Feedback Reviewed: 43
Store Phone Number: 2032595693