Henry C. Reid & Son Jewelers, located at 1591 Post Road, Fairfield, CT 06824, offers exceptional services for those interested in creating an engagement ring. The jeweler has been a part of the community since 1910, making it a trusted choice for couples seeking to design custom pieces. The knowledgeable staff, including owners Harry and Gregory French, provide a warm and welcoming atmosphere, ensuring that clients feel supported throughout the entire process of creating their perfect ring. Overall, the shop is noted for its personalized service, high-quality craftsmanship, and diverse selection of jewelry.

The store is known for its extensive customization options, including hand-forged rings and repairs done on-site. Engagement rings and wedding bands are specialties, with positive feedback highlighting the expertise of staff members like Greg and Minnie. Customers frequently express satisfaction with the collaborative approach to ring design, with many stating that their visions are brought to life seamlessly.

Operating Hours:
- Sunday: Closed
- Monday: Closed
- Tuesday: 9:30 AM - 5:00 PM
- Wednesday: 9:30 AM - 5:00 PM
- Thursday: 9:30 AM - 5:00 PM
- Friday: 9:30 AM - 5:00 PM
- Saturday: 9:30 AM - 5:00 PM

Overall Sentiment from Online Customer Reviews:
Based on a review analysis covering a total of 346 reviews, the sentiment towards Henry C. Reid & Son Jewelers is overwhelmingly positive, with an estimated 95% customer satisfaction rate. The feedback reflects admiration for the staff's expertise and attentiveness, while only a handful of negative comments indicated delays in service.

Best Review:
A customer praised the exceptional service received while designing a custom engagement ring, highlighting how Greg French was both patient and informative throughout the process. The end product exceeded their expectations, showcasing the craftsmanship of the jeweler.

Worst Review:
One review voiced disappointment over a lengthy wait for a repaired piece of jewelry, expressing dissatisfaction with communication during the process. The customer suggested that improvements could be made in response times and updates.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.