F.A.O. Jewelers, located at 333 W Grand River Ave, Brighton, MI 48116, is a highly respected establishment known for its exceptional engagement ring creation services. This family-owned jeweler has been serving the community since 1992, offering a wide range of high-quality jewelry, including custom-designed engagement rings. The knowledgeable staff, led by owner John Okoniewski, ensures that each customer receives personalized attention and expert guidance throughout the design and purchasing process. The store features unique pieces selected from the diamond capital of the world, ensuring certified and conflict-free options.
F.A.O. Jewelers also provides comprehensive services such as jewelry repair, watch servicing, appraisal services, and consignment options. The welcoming atmosphere and dedication to customer service have earned the jeweler a strong reputation within Livingston County. With a remarkable rating of 4.9 out of 5 from 491 reviews, most customers praise the excellent service, friendly staff, and the quality of custom pieces created.
Overall Sentiment from Online Customer Reviews:
Positive 88%, Neutral 9%, Negative 3%
Best Review:
A customer commended the store for its incredible service and beautiful diamond rings, emphasizing the friendly staff and high-quality selection.
Worst Review:
A reviewer expressed disappointment due to a negative experience related to jewelry repair, stating that their precious heirloom had been damaged and the service received was unsatisfactory.
Operating Hours:
- Monday: Closed
- Tuesday: 10:00 AM – 6:00 PM
- Wednesday: 10:00 AM – 6:00 PM
- Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed
Staff Members:
John Okoniewski (Owner)
Todd (Jewelry Expert)
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 491
Store Phone Number: 8102295335