Jewelry Depot, located at 9912 E Grand River Ave #700, Brighton, MI, is a trusted destination for engagement ring creation and high-quality jewelry services in Livingston County. With 28 years of experience, owners Dan and Rochelle Dolby are known for their craftsmanship and personalized service. Customers have praised the shop for its expertise in custom engagement rings, utilizing old gold and diamonds to craft unique pieces that reflect individual styles. The store also offers jewelry repair services, including ring resizing, restoration, and custom designs.
Operating hours are:
- Monday: 10:00 AM - 4:00 PM
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: 10:00 AM - 1:00 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
The sentiment surrounding Jewelry Depot is overwhelmingly positive, with approximately 85% positive, 10% neutral, and 5% negative feedback noted from 80 reviews.
Customers frequently commend the store for its friendly service, reasonable pricing, and quick turnaround times for jewelry repairs and custom work. However, a few negative reviews highlighted concerns regarding communication and customer treatment.
Best Review:
Sara noted the exceptional prices and fast service for jewelry work, emphasizing her satisfaction with the turnaround time.
Worst Review:
Robert described an unsettling experience, claiming that the jeweler misrepresented the condition of the rings he brought in for evaluation, expressing disappointment with the service.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Members:
- Dan Dolby
- Rochelle Dolby
Positivity Score: 90%
Total Customer Feedback Reviewed: 80
Store Phone Number: 8102291706