Regency Diamonds, located at 14500 W Colfax Ave, Suite 167 in Lakewood, CO, has established itself as a reliable destination for those seeking to create beautiful engagement rings. Situated conveniently in the Colorado Mills Mall, this family-run business prides itself on high-quality, hand-selected jewelry pieces.

The staff at Regency Diamonds, including notable members like Rich, are known for their friendly and attentive service, helping customers navigate through various options to find or customize the perfect ring. The store offers a range of services from engagement ring designs to jewelry repairs, which makes it a comprehensive choice for all jewelry needs in Jefferson County. However, customer feedback reveals a mixed bag; while many rave about the quality and care put into their selections, some reviews mention dissatisfaction with customer service, particularly in more challenging situations.

Customer Sentiment: Approximately 75% of customers report a positive experience, 15% are neutral, and about 10% express dissatisfaction with aspects of service.

Opening Hours:

Monday to Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

Best Review: Pam praised the exceptional service provided by Gabriella, highlighting the ease of selecting her anniversary band, making the experience truly memorable.

Worst Review: Ruth warned against purchasing from there due to her experience with low-quality jewelry and severe delays in receiving her order, which left her thoroughly disappointed.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.