Portanova Jewelers Gemologist, located at 12085 W Alameda Pkwy # G9, Lakewood, CO 80228, offers a range of jewelry services, particularly in engagement ring creation. The shop has garnered a reputation for its friendly and knowledgeable staff, who provide exceptional customer service. Many customers have praised the owners for their tailored approach and artistry in designing unique engagement rings that match personal styles. The store has been recognized for its reasonable pricing, especially for services like watch battery replacements and jewelry repairs.

However, some reviews indicate concerns about occasional delays in service, particularly regarding the completion of repairs and the communication surrounding orders. Despite these issues, the kindness and dedication of the staff have left a lasting impression on many patrons.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

The total number of reviews reviewed is 42.

Highlight Reviews:
Best Review: Regina Chepelevich stated that the store provides quick and reasonably priced service, highlighting the friendliness and efficiency of the staff.
Worst Review: Robert Duncan expressed disappointment over delayed service for ring resizing, noting a lack of communication regarding when the rings would be ready.

Opening Hours:
| Day | Hours |
|-----------|----------------|
| Tuesday | 10 am – 5 pm |
| Wednesday | 10 am – 5 pm |
| Thursday | 10 am – 5 pm |
| Friday | 10 am – 5 pm |
| Saturday | 10 am – 5 pm |
| Sunday | Closed |
| Monday | 10 am – 5 pm |

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.