Zales Jewelers, located at 7270 W Alaska Dr, Lakewood, CO 80226, is a notable destination for those seeking engagement rings and fine jewelry. The store, operating in Jefferson County, offers a vast selection of diamond and precious jewelry, including customizable engagement rings. Customers can expect professional service from the staff, although there are mixed reviews regarding the quality of customer care. The phone number to reach Zales Jewelers is (303) 936-2064.
Overall, there are 24 customer reviews that reflect a diverse range of opinions. Many customers appreciate the variety of jewelry available and the potential for custom designs, while others have reported concerns about customer service, including experiences of rudeness and lack of attentiveness from staff members.
Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 25%
Negative: 30%
Best Review:
A customer named Emily praised the staff at Zales for their exceptional service during the purchase of her ring. She felt welcomed and valued throughout her experience, emphasizing the helpfulness of the team in finding the perfect piece.
Worst Review:
Nhi highlighted her terrible experience with the service at Zales, mentioning rude interactions and unresolved issues with her purchase. She expressed strong disappointment with the treatment she received during her visit.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
Monday - Thursday: 10:00 AM - 9:00 PM
Friday - Saturday: 10:00 AM - 10:00 PM
Sunday: 11:00 AM - 7:00 PM
Staff members mentioned include no specific names.
Positivity Score: 57.5%
Total Customer Feedback Reviewed: 24