Fast Fix Jewelry and Watch Repairs, located at 3000 184th St SW, K-700, Lynnwood, WA 98037, is a jeweler specializing in engagement ring creation and repair services within Snohomish County. The store is known for its watch repair services as well, offering a range of jewelry-related solutions to its customers.
With a total of 64 reviews analyzed, customer experiences vary significantly. Positive reviews often highlight the staff's friendliness and the efficiency of the services offered. Customers appreciate quick repairs and reasonable pricing for battery replacements and ring resizing. Some noted that the staff, particularly during busy periods, were helpful and provided excellent service.
However, numerous negative reviews pointed to concerns about customer service, with some customers reporting high prices and inadequate communication about the repair process. There were several instances of jewelry being returned in unsatisfactory conditions or higher charges than initially quoted, leading to frustration among some patrons.
Overall Sentiment from Online Customer Reviews:
- Positive: 45%
- Neutral: 20%
- Negative: 35%
Best Review:
A customer praised the fast service and knowledgeable staff, appreciating how quickly their watch battery and band replacement were handled, expressing intent to return for future needs.
Worst Review:
Another customer expressed deep dissatisfaction with the engagement ring resizing experience, mentioning that a diamond was replaced without explicit consent, leading to disappointment regarding the communication and handling of their valued jewelry.
Operating Hours:
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 7:00 PM
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 55%
Total Customer Feedback Reviewed: 64
Store Phone Number: 4257759646