Fast-Fix Jewelry and Watch Repairs, located at 1 W Flatiron Crossing Dr Ste 2054, Broomfield, CO 80021, is a reliable destination for those seeking quality engagement ring creation and various jewelry repair services in Boulder County. The shop is well-regarded for its attentive and knowledgeable staff, including manager Sean, who consistently provides excellent customer service.
The jeweler specializes in a range of services, such as watch repairs, ring resizing, and battery replacements, alongside custom jewelry creations. Positive feedback from customers highlights the friendly atmosphere, swift service, and the managers' commitment to delivering exceptional craftsmanship. Many reviewers praised the staff for their expertise and willingness to go above and beyond to solve customer needs.
However, some customers reported negative experiences, specifically regarding miscommunication about repair details and service expectations. A few expressed dissatisfaction with the lack of proactive customer service in certain situations.
Overall Sentiment from Online Customer Reviews:
Positive: 76%
Neutral: 12%
Negative: 12%
Highlight Reviews:
Best Review: Howard appreciated the professional service and quick turnaround for his watch repair, noting the staff's attention to detail and communication throughout the process.
Worst Review: Laura experienced a frustrating situation regarding mistaken repairs on her necklaces, feeling inconvenienced due to the lack of clear communication and poor customer service.
Opening Hours:
| Day | Hours |
|-----------|-------------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 6:00 PM|
| Wednesday | 11:00 AM - 6:00 PM|
| Thursday | 11:00 AM - 6:00 PM|
| Friday | 11:00 AM - 6:00 PM|
| Saturday | 11:00 AM - 6:00 PM|
| Sunday | Closed |
Staff Members:
- Sean (Manager)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82%
Total Customer Feedback Reviewed: 68
Store Phone Number: (303) 466-2217