Kay Jewelers Flatiron Crossing, Broomfield, CO
Kay Jewelers, located at 1 W Flatiron Cir., Ste. 2208, Broomfield, CO 80021-8881, specializes in creating beautiful engagement rings and providing exceptional service to its clients. Customers have highlighted the extensive selection of engagement rings, with knowledgeable staff ready to assist in the selection process. The store is committed to offering a personalized experience, ensuring that each customer finds the perfect piece for their special occasion.
Operating in Broomfield County, the store is known for its engagement ring creation, providing not just rings but also services like jewelry repairs, custom orders, diamond upgrades, and appraisals. The team at Kay Jewelers has received mixed reviews, reflecting a blend of positive and negative sentiments from customers.
Overall Sentiment from Online Customer Reviews:
- Positive: 32%
- Neutral: 16%
- Negative: 52%
Positive reviews often mention the helpfulness and professionalism of the staff, appreciating their patience during the ring selection process. However, negative experiences typically revolve around customer service issues, including miscommunication regarding repairs and warranty claims, leading to frustration among customers.
Highlight Reviews:
Best Review: A customer praised the attentive and knowledgeable staff for their exceptional service, noting that the team helped them select the perfect engagement ring and made the process enjoyable.
Worst Review: One customer expressed dissatisfaction, detailing a frustrating experience involving lost jewelry and poor communication from the staff, which ultimately led to a negative impression of the store.
Store Hours:
- Saturday: 10:00 AM – 8:00 PM
- Sunday: 11:00 AM – 6:00 PM
- Monday: 10:00 AM – 8:00 PM
- Tuesday: 10:00 AM – 8:00 PM
- Wednesday: 10:00 AM – 8:00 PM
- Thursday: 10:00 AM – 8:00 PM
- Friday: 10:00 AM – 8:00 PM
Staff Members: No specific staff members were mentioned.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
