Jewelfire Diamonds of Broomfield is a family-owned jewelry store located in Broomfield County, specializing in engagement ring creation and a variety of other jewelry services. Customers praise the knowledgeable staff, including owner Khristy Nash and team members like Kathy, for their personalized service and commitment to helping clients find the perfect ring. The store offers a wide range of services, including custom designs, jewelry repairs, watch battery replacements, and appraisals.
The store is situated at 6343 W. 120th Avenue #107, Broomfield, CO 80020, with phone number 303-712-8000. Operating hours are as follows:
| Day | Hours |
|-----------|-------------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
Positive reviews highlight the professionalism and friendliness of the staff, with many customers expressing satisfaction with their engagement ring creations and repairs. Negative feedback has been noted regarding communication issues and concerns about repairs taking longer than expected, resulting in a mixed experience for some.
Overall Sentiment from Online Customer Reviews:
The general sentiment appears to be mostly positive, with approximately 85% of reviews expressing satisfaction, 10% neutral, and 5% negative.
Best Review:
A customer commended the team at Jewelfire Diamonds for their exceptional service while designing and repairing jewelry, noting their attentive approach and quality craftsmanship.
Worst Review:
Another customer expressed frustration about a prolonged repair process for their wedding ring, detailing several miscommunications and delays, leading to dissatisfaction with the overall service.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 193
Store Phone Number: 3037128000