Fast-Fix Jewelry and Watch Repairs is a jeweler located in Prescott, Arizona, offering services that specialize in the creation and repair of engagement rings. The store operates out of 250 N Lee Blvd, Prescott, AZ 86303, and can be reached at (928) 442-9118. Their operating hours are Monday through Saturday from 10:00 AM to 6:00 PM, and they are closed on Sundays.
The store provides a variety of services, including jewelry and watch repairs, with a focus on engagement ring creation, catering to the needs of clients looking for unique and custom designs. While many customers have reported positive interactions with staff members, particularly highlighting the attentiveness and creativity in custom work, there are also several negative reviews that note issues with customer service and pricing.
Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 15%
Negative: 40%
Highlights of customer feedback reflect a mix of sentiments. Positive experiences often mention satisfaction with engagement ring designs and friendly service. Conversely, negative feedback frequently critiques high prices and poor customer service experiences.
Best Review: A customer praised the store for its skilled craftsmanship in creating a custom engagement ring, commending the staff for their patience and attention to detail throughout the design process.
Worst Review: Another customer expressed frustration over a long wait time for a repair, coupled with a lack of effective communication from the staff, leading to an overall negative experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | Closed |
Staff members mentioned include Chris as an owner.