Lamerson's Jewelry, located at 105 N Cortez St, Prescott, AZ 86301, operates as a full-service jewelry store specializing in custom engagement ring creation and various jewelry services. The store is owned by Jim Lamerson, a Registered Jeweler and Certified Gemologist Appraiser, with over 30 years of experience serving the community. They offer a wide range of services, including custom jewelry design, appraisals, and repair services.
The staff is known for being friendly and patient, providing a welcoming atmosphere for customers exploring their options for engagement rings and other fine jewelry. However, there are mixed reviews regarding the quality of workmanship and customer service, with some customers expressing dissatisfaction with the final products and service delivery. Despite this, many praised the store for their extensive selection and expertise in creating unique pieces.
Overall Sentiment from Online Customer Reviews:
- Positive: 56%
- Neutral: 19%
- Negative: 25%
Highlight Reviews:
Best Review: A customer named DC shared their positive experience with Jim Lamerson, highlighting his outstanding appraisal service for a diamond inherited from their mother, along with a successful custom pendant design.
Worst Review: Hannah Green expressed disappointment in the work done on her ring, noting that the resized piece and replaced stones did not fit properly and were crooked.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Operating Hours:
- Monday: 10:00 AM – 4:00 PM
- Tuesday: 10:00 AM – 4:00 PM
- Wednesday: 10:00 AM – 4:00 PM
- Thursday: 10:00 AM – 4:00 PM
- Friday: 10:00 AM – 4:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed
Staff: Jim Lamerson
Positivity Score: 65.5%
Total Customer Feedback Reviewed: 21
Store Phone Number: 9287710921