Fast-Fix Jewelry and Watch Repairs is a reputable jeweler located in Valencia, California, known for its exceptional engagement ring creation services. Situated in the Westfield Valencia Town Center at 24201 W. Valencia Blvd. #2265, the store operates in Los Angeles County and offers a wide range of jewelry-related services, including custom design, resizing, and various repairs. The atmosphere is welcoming, with staff described as friendly and accommodating, providing personalized attention to each client's needs.
The store has garnered a total of 478 reviews, reflecting a balanced mix of positive and negative sentiments. While many customers praise the quality of the craftsmanship and the ability to create unique engagement rings, some have expressed concerns about pricing and customer service experiences.
Overall Sentiment from Online Customer Reviews:
Positive Sentiment: 80%
Neutral Sentiment: 15%
Negative Sentiment: 5%
Highlighting the positive aspects, several clients commend the staff's expertise, particularly in customizing engagement rings, and the swift service often provided for repairs. However, a few customers noted instances of unsatisfactory interactions, which detracted from their overall experience.
Best Review:
Nicole mentioned the store as a staple in her life, emphasizing their professional care and efficiency in handling her luxury watch and jewelry needs.
Worst Review:
Glenna expressed frustration with a lengthy repair process and a lack of communication regarding her watch's status, which left her feeling uneasy about the service.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| **Opening Hours** |
|-------------------------|
| Monday: 11:00 AM - 8:00 PM |
| Tuesday: 11:00 AM - 8:00 PM |
| Wednesday: 11:00 AM - 8:00 PM |
| Thursday: 11:00 AM - 8:00 PM |
| Friday: 10:00 AM - 9:00 PM |
| Saturday: 10:00 AM - 9:00 PM |
| Sunday: 11:00 AM - 6:00 PM |
Staff members include Alin and Chant, the owners, alongside a skilled team that contributes to the positive reputation of Fast-Fix Jewelry and Watch Repairs.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 478
Store Phone Number: 6612881459