Zales Jewelers, located at 24201 W Valencia Blvd., Ste. 1202, Valencia, CA 91355, operates within the Los Angeles County area. The store specializes in creating exquisite engagement rings and offers a variety of services including custom jewelry creation, repair, cleaning, and inspection. With a focus on personalized customer experiences, the staff is well-trained in helping clients select the perfect piece for their significant moments.

Operating hours are as follows:

| Day | Hours |
|-----------|-------------------|
| Monday | 11:00 AM - 8:00 PM |
| Tuesday | 11:00 AM - 8:00 PM |
| Wednesday | 11:00 AM - 8:00 PM |
| Thursday | 11:00 AM - 8:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 6:00 PM |

Overall Sentiment from Online Customer Reviews:
Customer reviews reflect a mixed sentiment towards Zales Jewelers, with approximately 55% positive, 25% neutral, and 20% negative experiences reported by users across platforms. While many customers praised the knowledgeable staff, especially Leilani, for their supportive and attentive service during the engagement ring selection process, others expressed dissatisfaction with pressure tactics and concerns about the quality of the diamonds.

Best Review:
Jennifer praised the outstanding service she received when shopping for a last-minute gift, highlighting the helpfulness and expertise of staff member Leilani, who ensured she found the right item quickly and efficiently.

Worst Review:
Kerri discussed a negative experience, describing feeling belittled while inquiring about her beloved ring, leading to a lack of confidence in the store’s customer service. Kerri emphasized the rudeness of one staff member, which affected her overall impression of Zales.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.