"Ro Ma Jewelers, located at 24303 Town Center Dr, Suite 110 in Valencia, CA, is a well-respected choice for those looking to create a beautiful engagement ring. With a warm and welcoming atmosphere in Los Angeles County, this family-owned store has garnered 402 reviews, showcasing their commitment to quality craftsmanship and customer care.

Under the guidance of Eli, Ramzi, and their friendly team, Ro Ma Jewelers excels in custom designs, ensuring each piece is unique and meaningful. Customers often rave about the individualized attention they receive, with staff members dedicated to understanding their visions and turning them into stunning reality. The store's commitment to customer satisfaction shines through in the positive sentiments surrounding their services, particularly during the engagement ring design process. However, a few reviews have noted occasional miscommunication which could be improved.

Customer Sentiment: Approximately 80% of customers express high satisfaction with their experiences, while about 10% remain neutral and another 10% report issues.

Opening Hours:

Monday to Friday: 10:30 AM – 6:00 PM
Saturday: 10:30 AM – 6:00 PM
Sunday: Closed

Best Review: Emily shared her excitement about her custom engagement ring, appreciating Eli's expertise and the seamless experience they had during the design process.

Worst Review: Pam experienced frustration due to a past issue with a pearl bracelet repair, stating that the service fell short of her expectations.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook."