Fenrich Jewelers, located at 703 S Nova Rd, Ormond Beach, FL 32174, is renowned for its exceptional engagement ring creation and personalized service. The family-owned business, recognized for its welcoming atmosphere and skilled craftsmanship, has garnered substantial praise from customers. The staff members are dedicated to ensuring quality service, often going above and beyond in repairs and custom designs. The store operates within Volusia County and offers a variety of jewelry services, including repairs, custom creations, and various ring sizes.
Customer reviews highlight a mix of experiences. Positive feedback emphasizes the quality of workmanship, friendly customer relations, and dedication to restoring antique pieces. Customers frequently mention satisfaction with engagement ring designs and the store's overall family-like environment. However, there are also concerns regarding delays in service, with some clients reporting extended wait times for repairs, leading to frustration.
Overall Sentiment from Online Customer Reviews:
Positive: 83%
Neutral: 10%
Negative: 7%
Highlight Reviews:
Best Review:
Anita found Fenrich Jewelers to excel in their engagement ring creation and repair services, praising their helpfulness and attractive pricing, stating that it's a top choice in the area.
Worst Review:
Pamela described a disappointing experience regarding a lengthy repair process, expressing frustration over the communication and lack of work accomplished during that time.
Hours of Operation:
- Monday: 10 AM–5 PM
- Tuesday: 10 AM–5 PM
- Wednesday: 10 AM–5 PM
- Thursday: 10 AM–5 PM
- Friday: 10 AM–5 PM
- Saturday: Closed
- Sunday: Closed
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 88%
Total Customer Feedback Reviewed: 42