Gaertner Jewelers, Ormond Beach FL

Granada Jewelers, located at 149 E Granada Blvd, Ormond Beach, FL 32176, has been a cherished part of the Volusia County community since 1995. Known for their intimate, welcoming atmosphere, this family-owned jewelry store is a haven for those looking to create their perfect engagement ring. With a strong focus on personalized service, owner Mauricio Gaertner and his knowledgeable team have garnered a reputation for crafting unique, custom rings that reflect each couple's love story.

Customers rave about the attentive and friendly staff, often noting how they take the time to listen to individual preferences while providing insightful guidance throughout the ring-designing process. Whether it’s a simple repair or a complete redesign, Granada Jewelers treats every work of art with genuine care.

While the overarching sentiment is overwhelmingly positive, it’s worth mentioning that a small percentage of reviewers have encountered some challenges, particularly with communication and service delivery during busy times.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:

Monday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

Best Review: Vanessa expressed her delight with the professionalism and friendliness of the staff, commending the store's extensive selection and the personal touch that made her feel valued as a customer.

Worst Review: Crystal shared her disappointment over mishandled jewelry repair, feeling the store did not handle her engagement ring with the expected care and attention.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.