The Pocket Jeweler, located at 30 W Granada Blvd, Ormond Beach, FL 32174, is renowned for its exceptional engagement ring creation and personalized customer service. Operating in Volusia County, this full-service jewelry store specializes in custom designs, repairs, and offers a diverse collection of fine jewelry. The knowledgeable staff, including owner Shannon McLeish, are praised for their commitment to customer satisfaction and high-quality craftsmanship.
The store has been reviewed 12 times, showcasing an overall positive sentiment. Customers have highlighted the friendly service and unique design options available. Reviews suggest that The Pocket Jeweler excels in creating one-of-a-kind engagement rings tailored to individual preferences.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
The majority of reviews are overwhelmingly positive, reflecting a satisfying shopping experience at The Pocket Jeweler. Customers express appreciation for the beautiful estate jewelry and custom creations, emphasizing the owner's dedication to quality service.
Best Review:
James noted the exceptional service at The Pocket Jeweler, highlighting the owner's craftsmanship in resetting stones and creating a unique engagement ring, which helped make a memorable experience.
Worst Review:
Jon mentioned an incident where his watch was scratched after resizing, leading to a disappointing interaction regarding customer service.
Operating Hours:
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
- Monday: Closed
Staff:
Shannon McLeish
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 12
Store Phone Number: 3866790916