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Fields Jewelry, located at 12 S Broadway, Edmond, OK, is a family-owned business renowned for its custom jewelry design and repair services, particularly specializing in engagement ring creation. Customers appreciate the exceptional craftsmanship and personalized service provided by the skilled staff, including notable mentions of Kaitlynn's expertise in designing unique wedding rings. With a strong community-oriented ethos, Fields Jewelry has been a trusted part of the Edmond community since 1979, focusing on quality and integrity.
The store operates in Oklahoma County and offers expert repair services for gold and silver jewelry. Engagement ring creation is a highlight, with many customers praising the staff's ability to bring individual visions to life. The atmosphere exudes friendliness, with numerous reviews highlighting the attentiveness and helpfulness of the team.
Overall Sentiment from Online Customer Reviews:
The sentiment from customer reviews reflects a positive atmosphere, with approximately 85% of reviews being positive, 10% neutral, and 5% negative. Customers frequently commend the quality of service, the businesses' honest approach, and the unique jewelry offerings.
Best Review:
Kristin noted that Fields Jewelry consistently exceeds expectations in customer service, describing the staff as friendly and attentive, which creates a welcoming atmosphere for those looking for quality jewelry.
Worst Review:
Robin expressed disappointment with the lack of guarantees on work performed. After having a ring resized, the band split, and when returned for assistance, Robin felt the response was inadequate, mentioning they would seek a new jeweler for future needs.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours**
| Day | Hours |
|-----------|---------------|
| Monday | 10 AM - 6 PM |
| Tuesday | 10 AM - 6 PM |
| Wednesday | 10 AM - 6 PM |
| Thursday | 10 AM - 6 PM |
| Friday | 10 AM - 6 PM |
| Saturday | Closed |
| Sunday | Closed |
Staff members mentioned include Kaitlynn.
Positivity Score: 91%
Total Customer Feedback Reviewed: 61
Store Phone Number: 4053482802
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