Jewels by Simpson, located at 35 E 33rd Street, Edmond, OK 73013, is a beloved local jewelry store that specializes in custom engagement ring creation. With a reputation for high-quality craftsmanship and personalized service, this family-owned shop has become a favorite destination for couples seeking meaningful and unique pieces.
Travis Simpson, the owner, is noted for his friendly approach and expertise in guiding customers through the design process. Many patrons appreciate how he takes the time to understand their vision, creating beautiful rings that often exceed expectations. The store has garnered a solid reputation, as evidenced by a strong 4.8 rating from 22 Google reviews, although it's important to note that some customers have faced communication issues, particularly regarding timelines and service details.
Customer Sentiment: Around 80% of customers report being very satisfied, while roughly 10% have neutral experiences and 10% have encountered challenges.
Opening Hours:
Monday to Tuesday: 11:00 AM – 6:00 PM
Wednesday: 11:00 AM – 6:00 PM
Thursday to Friday: 11:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Best Review: Kristi praised the reasonable prices and excellent quality of service, emphasizing how delightful it was to work with Travis for her jewelry needs.
Worst Review: Sean expressed concerns about being misled regarding his ring's repair timeline, mentioning that although the final product was beautiful, the communication could have been much better.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 26
Store Phone Number: 4055138794