Fred Meyer Jewelers, located at 2655 Shasta Way, Klamath Falls, Oregon, is a jewelry store that excels in creating stunning engagement rings and providing exceptional customer service. With a strong focus on quality and craftsmanship, this jeweler offers a wide range of engagement and wedding rings, along with expert jewelry repair and cleaning services. They are well-regarded for their knowledgeable staff, who are noted for being friendly and attentive, assisting customers in selecting the perfect ring for their special occasions.
Operating under the umbrella of Fred Meyer and Kroger, this store benefits from a strong reputation in the community. The business operates in Klamath County and has garnered a commendable rating of 4.4 from 35 reviews.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
The majority of reviewers highlight the excellent service provided, with a notable mention of the competent staff who are described as kind and helpful. However, some customers have expressed dissatisfaction regarding customer service experiences, particularly concerning assistance and pricing.
Best Review: Margaret noted that the service during the holiday season was excellent, with reasonable prices and a spotless store.
Worst Review: Jona expressed disappointment due to rude and disrespectful service while inquiring about ring sizing, stating that she would never recommend the jeweler.
**Opening Hours:**
- Saturday: 9 AM - 9 PM
- Sunday: 11 AM - 6 PM
- Monday: 9 AM - 9 PM
- Tuesday: 9 AM - 9 PM
- Wednesday: 9 AM - 9 PM
- Thursday: 9 AM - 9 PM
- Friday: 9 AM - 9 PM
Staff members mentioned include Juliana and Cherish, who were highlighted for their customer service skills.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 35