Holliday Jewelry, located at 2834 S 6th St, Klamath Falls, OR 97603, has established a strong reputation for its engagement ring creation and exceptional customer service. The family-owned business has been serving the jewelry needs of the Klamath community since 1975, bringing expertise in designing custom engagement rings and providing various jewelry services, including repair and resizing. The staff is noted for their friendly demeanor and willingness to go the extra mile to ensure customer satisfaction.
Reviews reflect a generally positive atmosphere regarding the quality of jewelry and the attentiveness of the staff. With a total of 92 reviews analyzed, approximately 81% convey positive sentiments, while around 11% are neutral and 8% reflect negative experiences.
Positive feedback consistently highlights the knowledgeable team and custom ring creation, with specific mentions of staff members like Derrick and Ray, who are praised for their helpfulness and community engagement. However, there are also criticisms regarding inconsistent communication and higher pricing for certain repairs.
Best Review: Victor, a long-time customer, commended Holliday Jewelry for their exquisite selection and dedication to customer satisfaction, emphasizing the professionalism of staff like Derrick and Ray.
Worst Review: MA expressed disappointment with the store's adherence to safety mandates, also recounting a negative encounter regarding the staff's comments about personal budgets and choices.
| Operating Hours | |
|----------------------|--------------|
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
| Monday | Closed |
Staff members noted: Derrick, Ray
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 86.5%
Total Customer Feedback Reviewed: 92
Store Phone Number: 5418849033