Main Street Jewelers, located at 721 Main St, Klamath Falls, OR 97601, is a locally-owned jewelry store that specializes in custom engagement ring creation. With over 94 reviews, this establishment showcases a blend of exceptional craftsmanship and customer service. The store is known for its wide selection of diamond fashion jewelry, loose gemstones, and comprehensive repair services.
The staff, led by experienced professionals, is highly regarded for their patience and attentiveness, ensuring that customers receive personalized assistance tailored to their specific needs. Positive reviews highlight the friendly atmosphere, with many praising the helpfulness of staff in creating custom designed pieces and providing excellent repair services. Customers express satisfaction with their experiences, noting affordability and quality as significant factors.
However, the jeweler is not without criticism. A few reviews mention issues such as dissatisfaction with specific repair outcomes and the accuracy of appraisals, indicating potential areas for improvement in customer experience.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
**Business Hours:**
- Monday: 9:30 AM - 6:00 PM
- Tuesday: 9:30 AM - 6:00 PM
- Wednesday: 9:30 AM - 6:00 PM
- Thursday: 9:30 AM - 6:00 PM
- Friday: 9:30 AM - 6:00 PM
- Saturday: 9:30 AM - 4:00 PM
- Sunday: Closed
**Staff Members Mentioned:**
- Tim Clinton
- Shelby
Best Review:
Donna Ross commended the friendly and helpful staff at Main Street Jewelers, stating that they offered affordable prices and excellent service.
Worst Review:
Terrapin Rocks criticized the jeweler for unprofessional appraisals, specifically mentioning the incorrect identification of precious metals during evaluations.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 94
Store Phone Number: 5418841077