Fred Meyer Jewelers, located at 17404 Meridian Ave E, Puyallup, WA 98375, operates within Pierce County and offers a variety of jewelry services, focusing particularly on engagement ring creation. This well-established store provides an extensive selection of fine jewelry, including diamonds, watches, and customization options for bridal and engagement pieces. Customers appreciate the friendly and knowledgeable staff, who are dedicated to helping individuals find the perfect engagement ring.
However, some reviews indicate areas for improvement, particularly regarding customer service and repair experiences. Positive feedback highlights exceptional customer interactions and quality jewelry, while negative remarks often center on communication issues and dissatisfaction with repair services.
Overall Sentiment from Online Customer Reviews:
Positive: 51%
Neutral: 22%
Negative: 27%
This breakdown suggests a diverse mix of experiences, with more positive sentiments than negative ones.
Best Review:
Julie commended the store for its patient and helpful service while selecting her new wedding set, noting a seamless trade-in process.
Worst Review:
A customer named Tara expressed frustration with the repair service for a watch, detailing a series of miscommunications and delays that led to a disappointing experience around her wedding.
Operating Hours:
- Monday to Saturday: 9:00 AM - 9:00 PM
- Sunday: 10:00 AM - 6:00 PM
Staff Members Mentioned:
- Michelle
- Mike
- Jacob
- Aisha
- Stephanie
- Ezra
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 62%
Total Customer Feedback Reviewed: 82