Zales Jewelers, located at 3500 S Meridian St., Unit 310, Puyallup, WA 98373-3779, operates within Pierce County and provides a range of jewelry services, specializing in engagement ring creation. The store offers in-store ordering, custom jewelry design, jewelry and watch repair, cleaning and inspection services, as well as trade-in options for diamond jewelry. Customers appreciate the professionalism and helpfulness of the staff, particularly praising individuals like Arian, who have been noted for their exceptional service in assisting clients with their needs.

However, feedback also indicates that some customers have experienced issues with customer service, including long wait times and miscommunication regarding appointments and repairs. Such varying experiences highlight the duality of service quality at this location.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 10%
Negative: 30%

The total number of reviews considered amounts to 63, which provides a balanced perspective on customer experiences.

Best Review: Jen highlighted the wonderful service from Arian and Jeffrey, expressing appreciation for their helpfulness and professionalism during her visit.

Worst Review: Vonnie expressed significant disappointment due to an unresolved issue with her jewelry repair, mentioning a lack of timely communication from the store.

**Operating Hours:**
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.